Delete your Click Inspection account

How to ask

1. Email info@clickinspection.com from the email address on the account, with the subject “Delete my account”.
2. Say whether you want a copy of your inspection records first. We can send an export before anything is erased.
3. We reply to that address to confirm it is you.

What happens

Within 30 days of confirming, we end the subscription, sign out every phone and portal login on the account, and erase its data: account details, inspectors and devices, inspection records, photographs, zone sketches and documents.

We keep only what the law requires: billing records, such as invoices and payment references, for as long as tax law requires.

If the account belongs to a firm, its administrator asks. An inspector leaving a firm can ask their administrator, or us, to remove their seat instead.

On your phone

Inspections saved on a phone stay there until the app is deleted. Delete the app to remove them, or open Account and tap Remove this device to sign the phone out and keep them.